Administrative Services Director

JOB TITLE: Administrative Services Director
AGENCY: City of Visalia
LOCATION: Visalia, CA
FILING DEADLINE: April 14, 2025
SALARY RANGE: $158,860 – $199,713 Annually (4% increase in July 2025)

THE POSITION
The Administrative Services Director will oversee the Human Resources, Risk Management, and Communications Divisions. Additional divisions or functions may be added based on a department needs assessment. A solid track record managing human resources is vital. As a working director, the incumbent will be tasked with updating and streamlining division processes and communication methods, developing long term workforce solutions and training, enhancing public involvement, outreach and messaging, implementing innovative methods of employee engagement, and leading the City in ensuring its workforce is representative of the community.

This position will also oversee the City’s public relations and branding and ensure all communications include a clear, cohesive and transparent message to the public and the workforce. The director will take a hands-on approach on many Human Resources and Risk Management activities including labor relations and workers’ compensation. The new Administrative Services Director will be instrumental in working with the City’s executive team in rebranding efforts for an ‘Employee Forward’ working environment.

THE IDEAL CANDIDATE
The ideal candidate will be an innovative, solutions-oriented, and collaborative leader with a strong work ethic, possessing strategic awareness and a sense of vision, a cooperative spirit, and excellent communication. The qualified Director will have the desire and confidence to work with leadership in a highly visible role to carry out the mission, vision and needs of the City. Excellent communication and interpersonal skills are necessary to work well with staff, executive management and other key stakeholders to implement positive outcomes. This position will require critical thinking, flexibility, a willingness to exchange and encourage new ideas, and the ability to build consensus while helping to move the City in an exciting new and prosperous direction. The successful candidate will provide leadership and inspire support in the efforts to encourage the City’s values:

• Community: We care deeply for our community and strive to provide transparency and equitable services in an approachable and friendly way.
• Opportunity: We are dedicated to enhancing Visalia by providing opportunities for economic and social development.
• Vibrancy: We embrace unique perspectives and backgrounds to create a vibrant and welcoming community.

Key Attributes and Characteristics
• Develop a culture of high integrity, respect, transparency, and professionalism that supports training, employee growth and development.
• An active problem solver who anticipates and responds to problems in a timely manner, develops alternative solutions, and is able to bring resolution to issues quickly, while involving others.
• Champions inclusivity throughout the organization.
• Stays current of social, political and economic trends and operating problems of municipal government, as well as new technology that improves business processes and community access and service.
• A solid understanding of principles and practices of municipal government budget preparation and administration.
• Knowledge of the rules and regulations governing public meetings.
• Strong research methodology and report preparation and presentation.
• A strong background in labor relations activities.
• The ability to create and foster stability, succession planning and a department of high performance, accountability, and high morale through a positive and inspiring leadership style.
• A leader who is honest and is able to build trust, while building a culture of teamwork and collaboration.
• Understands how to do the right thing at the right time, and advocates for appropriate change as needed.

VISALIA: A BETTER WAY OF LIVING
If work-life balance is important to you, consider living in a thriving community that offers some of the most affordable housing in California and the typical commute time is less than 20 minutes. With a population of about 145,000, Visalia offers small town charm with metropolitan amenities. Visalia has an extensive health care system, a flourishing arts community, local theatre companies, a downtown convention center, and numerous fine dining establishments.

Located in the heart of California’s San Joaquin Valley, Visalia offers the best location in California to experience all the natural wonders of the state from an affordable and accessible central location. For the outdoor enthusiast, the nearby mountains, national parks, lakes and rivers provide year-round opportunities for sports and recreation within an hour to two hour’s drive. California’s beautiful Central Coast is just a two-hour drive away and the excitement of Los Angeles and San Francisco are just a few hours in either direction.

For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2025/03/Rev3-Visalia-ASD-2025.pdf

To be considered, please submit a resume, cover letter, and five work-related references (who will not be contacted in the early stages of the recruitment) to: https://koffassociates.com/admin-services-director-visalia/. Resumes should reflect years and months of positions held, as well as size of past organization(s).

For additional information, please contact:
Frank Rojas
(510) 495-0448
Frank_Rojas@ajg.com
Website: https://koffassociates.com/