Human Resources Analyst

City of Fresno

SALARY: $5,289 – $6,402/mo.


The City of Fresno Personnel Services Department is searching for a dedicated, responsive, and conscientious individual to join their team as a Human Resources Analyst. The selected incumbent should possess the interest, drive and ability to operate efficiently within a fast paced environment.

In this capacity, a Human Resources Analyst is responsible for providing excellent customer service to the public and City staff by performing a variety of analytical and administrative activities. Incumbents conduct professional level work and serve as an advisor in assigned area of responsibility, which may include: employment services, classification, compensation, labor relations, workers’ compensation, leave management, recruitment and examination, interactive processes, benefit administration, organizational development & training, and/or other related functions. In addition, an Analyst will participate in the development, administration and coordination of program strategies, assist in the analysis and development of workforce plans, perform data research, and prepare analyses and reports.



Applicants must meet the following minimum qualifications on or before the posted filing deadline in order to qualify.

Graduation from an accredited college or university with a Bachelor’s Degree in Public Administration, Business Administration, Personnel Management, Industrial Relations, or a related field; AND two years of professional experience in a comprehensive human resource management system in one or more of the following areas: recruitment and selection, classification and compensation, labor, benefit administration, workers’ compensation, safety or organizational development and training. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Oracle/PeopleSoft experience is preferred, but not required.



The examination process may consist of the following parts:

WRITTEN EXAMINATION (50%) – A job-related written exam will be administered which may test a candidate’s knowledge in the following areas: ability to apply good judgment/interpersonal skills with those contacted during the course of work; reading comprehension; recordkeeping; knowledge of various Human Resources principles, practices and terminology, such as: worker’s compensation; recruitment and examination; salary plans; insurance and benefits; training and development, and safety; Microsoft Office. The written examination is tentatively scheduled for the week of February 17, 2020.

Of those candidates who pass the written examination, a limited number of the top scoring candidates will be invited to the next phase of the testing process which is the Oral Examination.

ORAL EXAMINATION (50%) – A panel of subject matter experts will conduct a job related Oral Examination to assess a candidate’s knowledge of human resources information systems; conflict resolution principles; customer service concepts; research methods; ability to analyze administrative problems and make sound policy and procedural recommendations; develop and maintain effective working relationships; multi-task and prioritize or other topics related to a candidate’s training, experience and qualifications for the position of Human Resources Analyst. Candidates must achieve a passing score to qualify for the eligible list. The Oral Examination is tentatively scheduled for the week of March 2, 2020.

Passing scores of both the written and oral examination will be combined and used to determine your final score and placement on the eligible list.

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